Experience Rating: Excellent

What did you like best about our service?
Honesty. When my technician, Albert, knew he couldn’t remove spots and dirt from my white sofa, he was up front with me. I truly appreciate that and he has won my business.

Experience Rating: Excellent

What did you like best about our service?
Obviously the quick drying time of 1-2 hours is a huge plus. The communication this franchise has is a testament to their professionalism. My appointment time was anywhere from 10am-1pm, and shortly after 10am I received a call from the office to let me know they were running behind. I was offered to reschedule for another day or have a later time between 2 & 4. I chose the later time. No big deal to me. Then around 12:15pm the technician, Christopher, gave me a call to let me know he was on the way and how long it would take. Turns out he arrived just before 1pm within the original time frame that was scheduled. Top notch communication!

What could we have done to make your experience even better?
Nothing!

Other comments/testimonials:
I worked for a ChemDry franchise in the Charleston area of South Carolina for 13 years, so needless to say I know the process and have pretty high standards. The technician assigned to the job, Christopher, he’s as good as it gets. He did an excellent job and was easy to talk with. Having the background in the industry as I do. The highest compliment I can give, other than his high quality of work, is that I would feel comfortable scheduling an appointment, knowing he would be the technician, leave a key for him to let himself in, do the job, and lock up without anyone other than himself at the house.

Experience Rating: Excellent

What did you like best about our service?
Trent did an excellent job and was the best carpet cleaner I’ve ever had out here not to mention kind and polite to an old handicapped lady. Thanks, Trent.

What could we have done to make your experience even better?
Not a thing.

We only use Cornerstone and have for many years now. They show up when they say they will; they go above and beyond every time, their prices are fair, and each technician we have met has been professional and friendly. We have no plans to change companies thanks to the excellence and consistency of Cornerstone.

Jake, our technician, was young, energetic, courteous and very, very thorough. Cannot recall a more successful cleaning experience. Did carpets in four rooms, plus three heavy, upholstered pieces. He managed to get all traces of our wonderful, but hairy dog out of all locations! Would definitely call them again!

I have been a loyal customer of Cornerstone Chem-Dry for many years. The extremely courteous Office staff and service teams are ensuring they meet the customers needs. If you need a last minute cleaning, they do a great job of getting you taken care of. Hands down….the best carpet and upholstery cleaning company in DFW Metroplex!!!

11 years of grime on my tile floors were remedied by Cornerstone. They look fabulous and grout lines also cleaned and sealed.

My carpet is amazing also.

The owners make this company special and are always ready to make their customers happy!

We have used Cornerstone Chem-Dry for over 20 years…first in CA and then in McKinney, TX. We prefer this carpet cleaning process over all others. The service we have been given by both Chem-Dry companies has been fantastic. We are so grateful that we found Cornerstone Chem-Dry now that we live in The N.Dallas area. Our carpets look great and they dry quickly after the service, looking like new again

On time Great communication, the carpet looks like new again.

On time, Prompt and professional service experience. Excellent!